Help & Support

Frequently Asked Questions

HOW CAN WE HELP ?

Everything You Need to Know

Select a category or explore the questions below.

We have kept every answer clear and easy to understand.

How can I place an order?

Choose your favourite jewelry, select any available options and click “Add to Cart.”
When you are ready, open your cart and complete the secure checkout process.

We accept major credit and debit cards, including Visa and Mastercard.
All available payment options will be displayed securely at checkout.

Delivery times depend on your location and selected shipping method.
Once your order is dispatched, you’ll receive tracking details so you can follow your delivery.

Eligible unworn items can be returned within 30 days of delivery.
Items should be unused and returned in their original condition and packaging.

Our pieces are crafted using carefully selected materials such as gold-plated metals, sterling silver, pearls and beautiful stones.
Please check each product page for specific material details.

Keep your jewelry away from water, perfume, lotions and harsh chemicals.
Store each piece separately in a dry place and gently wipe it with a soft cloth after wearing.

We"re here to help

We're here to help! Whether you have a question about your order or our jewelry, feel free to reach out to us.

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PREMIUM QUALITY

Handpicked with care

EASY RETURNS

Easy returns

BEAUTIFUL PACKAGING

Perfect for gifting