Shipping Policy.
At Abigail Rose, we are committed to making your shopping experience as smooth and enjoyable as possible. We carefully prepare and package every order to help ensure your jewelry arrives safely and in excellent condition.
Orders are processed after payment has been successfully confirmed.
Please allow 1–3 business days for your order to be prepared, packed, and dispatched. Orders placed on weekends or public holidays may be processed on the next available business day.
During busy periods, promotional events, or holidays, processing may take slightly longer.
Abigail Rose offers Free Shipping on qualifying orders.
When free shipping is available for your order, it will be automatically applied during checkout based on the current promotion, order value, and delivery destination.
No promotional code is required unless specifically mentioned as part of a special offer.
Free shipping availability may vary depending on the customer’s location and any active promotions.
For orders that do not qualify for free shipping, shipping charges will be calculated and displayed during checkout before payment is completed.
Shipping costs may vary depending on:
Delivery destination
Order size and weight
Selected shipping method
Available courier service
You will always have the opportunity to review applicable shipping charges before completing your purchase.
Delivery times vary depending on the destination and shipping service selected at checkout.
Please note that estimated delivery times begin after your order has been processed and dispatched.
Delivery estimates are provided as a guideline and are not guaranteed. Delays may occasionally occur because of courier operations, weather conditions, public holidays, customs processing, or other circumstances outside our control.
Where tracking is available, customers will receive tracking information after their order has been dispatched.
Please allow some time for the courier’s tracking system to update after receiving your tracking details.
International shipping availability depends on the customer’s destination.
International customers may be responsible for customs duties, import taxes, VAT, or other charges imposed by their local authorities. These charges, where applicable, are the responsibility of the customer and are not included in the product or shipping price unless specifically stated during checkout.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping information, please contact Abigail Rose as soon as possible.
Once an order has been dispatched, we may not be able to modify the delivery address.
We cannot guarantee replacement or reimbursement for orders delivered to an incorrect address supplied by the customer.
Occasionally, deliveries may experience unexpected delays after dispatch.
If your order has not arrived within the expected delivery period, please check your tracking information first. If you still need assistance, contact us through our website and we will be happy to help you investigate the shipment.
If your package arrives damaged, or you believe it has been lost during transit, please contact us as soon as possible.
For damaged deliveries, please retain the original packaging and provide clear photographs of the package and affected item where possible. This information can help us review the issue and work toward an appropriate resolution.
In some circumstances, products from the same order may be shipped separately. If this happens, you may receive more than one package or tracking number.
You will not be charged additional shipping fees solely because we choose to divide an order into multiple shipments.
If you need to change or cancel an order, please contact us as quickly as possible.
We will make reasonable efforts to accommodate your request; however, once an order has entered processing or has been dispatched, changes or cancellations may no longer be possible.
Shipping-related returns and refunds are subject to the Abigail Rose Return and Refund Policy. Please review our Return and Refund Policy for information regarding eligibility, return conditions, and refund procedures.
If you have any questions about your order, delivery, or this Shipping Policy, please contact us through the Contact Us page on the Abigail Rose website.
Abigail Rose
Online Jewelry Store
abigailrose.store
Last Updated: August 2026
